Financial Aid and Payment Options

Payment Information

Test registration fees must be paid using a credit card (VISA or MasterCard only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number (PIN). Bank cards without a VISA or MasterCard logo cannot be accepted. The merchant name that will appear on your credit card statement is "Eval Systems Test Fee."

If you have a voucher (for example, if you participated in a pilot test), you may apply your voucher during the registration process.

Your registration is valid for one year from the date of issue. If you do not schedule a test appointment and take your test within one year, or withdraw your registration within one year, your registration will expire and you will receive no refund or credit of any kind.

Examinees without a credit card. If you do not have a VISA or MasterCard, contact Evaluation Systems for information about how to submit payment by check.

Fee Waivers

Fee waivers may be available for college students who meet the eligibility criteria indicated below. You may receive only one fee waiver per year. Requests are processed on a first-come, first-served basis.

To be eligible for a fee waiver, you must meet the following conditions:

• You must be enrolled in an undergraduate or graduate degree program.
• You must be currently receiving financial aid.
• You must meet certain eligibility income guidelines.

To apply for a fee waiver, submit a completed Fee Waiver Request Form before registering to test.

Payment Information

Test registration fees must be paid using a credit card (VISA or MasterCard only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number (PIN). Bank cards without a VISA or MasterCard logo cannot be accepted. The merchant name that will appear on your credit card statement is "Eval Systems Test Fee."

If you have a financial aid voucher you may apply your voucher during the registration process.

Your registration is valid for one year from the date of issue. If you do not schedule a test appointment and take your test within one year, or withdraw your registration within one year, your registration will expire and you will receive no refund or credit of any kind.

Examinees without a credit card. If you do not have a VISA or MasterCard, contact Evaluation Systems for information about how to submit payment by check.

Payment Policy

Duration of Payment Validity

After payment, your registration will be valid for one year. If you do not take the test or withdraw your registration within that period, your registration will expire and you will receive no refund or credit of any kind.

Payment Processing

If you have any outstanding balance owed by you to Evaluation Systems after a test appointment for which you were registered, all of your scores for that test date may be permanently voided and therefore not reported to you; to the relevant state agency responsible for educator certification, if applicable; or to any institutions.

The following policies apply to you when you have an outstanding balance with Evaluation Systems:

• You will be assessed a $20 fee to cover the processing required to clear your account.
• You will not be allowed to register for future test appointments until your balance, which includes the additional fee, is paid in full.
• Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.

If a credit card charge for an Evaluation Systems service for you is disputed:

• You may not be allowed to make any future payments by credit card.
• You must make your payment to clear your account by cashier's check or money order only.
• If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.

Additionally, if a personal check submitted by you is returned by the bank:

• You will not be allowed to make any future payments by personal check.
• You must make your payment to clear your account by cashier's check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.
• If you attempt to pay for any further services by credit card before clearing your account, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
• If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.

Payment Policy

Duration of Payment Validity

After payment, your registration will be valid for one year. If you do not take the test or withdraw your registration within that period, your registration will expire and you will receive no refund or credit of any kind.

Payment Processing

If you register to take the same test on multiple test dates and pass the test on the first test date, you will not be issued a refund for your additional registrations on the basis of your passing performance.

If you have any outstanding balance owed by you to Evaluation Systems after a test appointment for which you were registered, all of your scores for that test date may be permanently voided and therefore not reported to you; to the PESB; to the Office of Superintendent of Public Instruction, Office of Certification; or to any institutions.

The following policies apply to you when you have an outstanding balance with Evaluation Systems:

• You will be assessed a $20 fee to cover the processing required to clear your account.
• You will not be allowed to register for future test appointments until your balance, which includes the additional fee, is paid in full.
• Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.

If a credit card charge for an Evaluation Systems service for you is disputed:

• You may not be allowed to make any future payments by credit card.
• You must make your payment to clear your account by cashier's check or money order only.
• If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.

Additionally, if a personal check submitted by you is returned by the bank:

• You will not be allowed to make any future payments by personal check.
• You must make your payment to clear your account by cashier's check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.
• If you attempt to pay for any further services by credit card before clearing your account, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
• If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.

Changing Your Registration Policy

Changing your test date, test center, or testing time. If you have already scheduled your test appointment and wish to change the date, time, or location of your test appointment, you may reschedule your test appointment through your account by following the instructions provided.

The deadline for rescheduling your test appointment is 24 hours before your scheduled testing time. There is no fee for rescheduling a test appointment.

Changing your test selection. If you wish to change the test for which you registered, you must first withdraw your registration for the original test and submit a new registration for the new test.

Changing your method of testing. If your test is available via online proctoring and you wish to change from computer-based testing to online proctoring, or vice versa, you must first withdraw your registration and then submit a new registration for the new method of testing.

Changing Your Registration Policy

Changing your test date, test center, or testing time. If you have already scheduled your test appointment and wish to change the date, time, or location of your test appointment, you may reschedule your test appointment through your account by following the instructions provided.

The deadline for rescheduling your test appointment is 24 hours before your scheduled testing time. There is no fee for rescheduling a test appointment.

Changing your test selection. If you wish to change the test for which you registered, you must first withdraw your registration for the original test and submit a new registration for the new test.

Candidates who cancel a test appointment lose their original seat; test appointment scheduling for any subsequent registrations is subject to available space at the time of the scheduling. For WEST–E Designated World Languages: Latin, there can be no guarantee that test appointments for new registrations can be rescheduled for the same testing window.

Changing your method of testing. If you wish to change from computer-based testing to online proctoring, or vice versa, you must first withdraw your registration and then submit a new registration for the new method of testing.

Withdrawal/Refund Policy

If after registering for a test you wish to withdraw your registration, you may do so according to the following procedure:

If you have not yet scheduled your test: Submit a withdrawal request through your account.

If you have already scheduled your test:

1. First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your appointment, log in to your account, click "Reschedule," and follow the instructions provided.
2. After cancelling your test appointment, submit a withdrawal request through your account.

If you withdraw your registration before you have scheduled your test appointment or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a full refund of your test fee. In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve.

If you selected multiple subtests when you registered and wish to withdraw from any of the subtests selected, you must withdraw your entire registration and submit a new registration with a new test selection. Once one subtest associated with a registration has been attempted, you may not withdraw any of the other subtests within the same registration.

If you are absent from the test, you will not receive a refund or credit of any kind.

Withdrawal/Refund Policy

If after registering for a test you wish to withdraw your registration, you may do so according to the following procedure:

If you have not yet scheduled your test: Submit a withdrawal request through your account.

If you have already scheduled your test:

1. First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your appointment, log in to your account, click "Reschedule," and follow the instructions provided.
2. After cancelling your test appointment, submit a withdrawal request through your account.

If you withdraw your registration before you have scheduled your test appointment or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a full refund of your test fee. In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve.

If you selected multiple subtests when you registered and wish to withdraw from any of the subtests selected, you must withdraw your entire registration and submit a new registration with a new test selection.

If you are absent from the test, you will not receive a refund or credit of any kind.